Listening to and understanding how the customer feels about the situation

1 answer:

3 0

It is considered to be important and in a way of calming down the customer as having to listen and understand them is a way of letting them know that you care about them and their current situation. This will enable them to vent on their problems and to prevent them from having to burst out in an outrage if you-- as an employee, fail to recognize your customer's needs.

You might be interested in

The united states should not try to conquer other countries.

Schach [20]

True because it would lead United states into wars with countries they may not have planned to be at war with and there will be more united states citizens that our country man not be able to control.

8 0

3 years ago

American Revolution

Sphinxa [80]

American Revolution, also called United States War of Independence or American Revolutionary War, (1775–83), insurrection by which 13 of Great Britain’s North American colonies won politica

4 0

3 years ago

Who most benefited financially from the transcontinental railroad? A. homesteaders B. Chinese, Irish, and African Americans C. g

Harman [31]

I think its D, they would be able to ship livestock via railroad

6 0

3 years ago

What did de Tocqueville warn might threaten American civil life and democracy

DedPeter [7]

A desire for personal gain over the good of the community is what Tocqueville warned might threaten American civic life and democracy .

- hOpe this has helped you any .

5 0

3 years ago

Who was 50th president of the United States

julia-pushkina [17]

50 - 5 = 45

you went 5 over.

Btw Trump is our 45th president

8 0

3 years ago