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kupik [55]
3 years ago
9

Listening to and understanding how the customer feels about the situation

History
1 answer:
Effectus [21]3 years ago
3 0
It is considered to be important and in a way of calming down the customer as having to listen and understand them is a way of letting them know that you care about them and their current situation. This will enable them to vent on their problems and to prevent them from having to burst out in an outrage if you-- as an employee, fail to recognize your customer's needs.
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Explain role of Africa in the Triangular Trade.
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Atlantic triangular slave trade
See also: Atlantic slave trade and Slave Coast of West Africa
The best-known triangular trading system is the transatlantic slave trade that operated from Bristol, London, and Liverpool. during the late 16th to early 19th centuries, carrying slaves, cash crops, and manufactured goods between West Africa, Caribbean or American colonies and the European colonial powers, with the northern colonies of British North America, especially New England, sometimes taking over the role of Europe. The use of African slaves was fundamental to growing colonial cash crops, which were exported to Europe. European goods, in turn, were used to purchase African slaves, who were then brought on the sea lane west from Africa to the Americas, the so-called Middle Passage. Despite being driven primarily by economic needs, Europeans sometimes had a religious justification for their actions. In 1452, for instance, Pope Nicholas V, in the Dum Diversas, granted to the kings of Spain and Portugal "full and free permission to invade, search out, capture, and subjugate the Saracens [Muslims] and pagans and any other unbelievers ... and to reduce their persons into perpetual slavery."
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