<span>A(n) ERP can replace many applications with one unified set of programs, making the system easier to use and more effective.
ERP stands for Enterprise Resource Planning system. It is a </span><span>set of integrated programs that manages vital business operations for an entire multi-site, global organization. It supports manufacturing & finance aspects of the organization. </span>
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You most likely lost 1000 points because you cheated to get them if not there is a possibility you were.
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A help desk is considered to be focused on break-fix (like a incident management), where a service desk is there to assist with break-fix and with service requests (requests for new services) and requests for information (ex. “how do I do <u>X</u>?”).
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