Answer:
Ally Bank is emphasizing the Empathy dimension of service quality
Explanation:
Empathy -
It refers to the practice of providing proper attention and help to consumers , is referred to as empathy .
In companies these practice is done in order to help the consumers in the best possible manner , which will in turn help the company with good feedback and profit .
Hence , from the given scenario of the question ,
The correct answer is empathy .
<span>How could biotechnology affect your privacy? Biotechnology can be used to perform tests that weren't necessary. If these tests are performed health insurance companies may find issues that weren't presented at the time of insuring them and decide not to insure. Biotechnology is the growing of biological processes for different purposes to manipulate microorganisms int the production of antibiotics and hormones. These technology's are growing and giving more focus on what biotech can do for our country and those suffering from illness and hormone issues. </span>
Answer: The manager should exhibit all the traits except computer programming skills.
Explanation: A successful general manager or a manager that is striving to be successful will/should possess the following traits:
1. Attention to detail; this is a very important trait and could be the difference between keeping a client and losing one. This is because clients want to feel and be treated specially and uniquely. Therefore an attention to detail will help the manager ensure that each client is treated specifically and differently from the next client.
2. Follow through leadership: this trait is very important in order to maintain cohesion among the team members and subordinates.
3. People skills: this is a very important trait because it is very vital in person-to-person interactions, especially when interacting with hotel guests.
4. Effective delegation: one person cannot perform all the tasks in a hotel, therefore it falls on the general manager to be able to assign roles to individuals that are best suited to perform the tasks. This is a very important trait and will ensure that resources are properly utilized.
Computer programming skills is not a trait requires of a hotel general manager. This is because the role can be assigned to a computer programmer while the general manager faces other tasks that require his/her attention.
