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Readme [11.4K]
3 years ago
12

When a customer is venting their anger, they will be easier to deal with if you _____.

Business
1 answer:
defon3 years ago
8 0

Answer:

A resposta correta é A. reconheça a raiva deles e deixe-os compartilhar um pouco com você.

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Is there really a need to develop training improve customer service? Why?​
il63 [147K]

Answer:

Yes

Explanation:

The customer must feel happy, and comfortable in the environment that shopkeeps set up. An unhappy customer is far less likely to purchase in quantity and may be less attracted to products. The experience of shopping must be positive if the manager wishes to succeed.

Examples may be seen in MacDonalds, where the "Happy" meal exists, where bright colours are used and service must be supportive of the customers needs and thoughts.

7 0
3 years ago
AllTech Corporation had a balance of $ 1 comma 800 in Prepaid Supplies at the beginning of the year. The company purchased $ 1 c
posledela

Answer:

What is the amount of Supplies Expense that AllTech Corporation will recognize for the​ year?

$1050

Explanation:

Beggining of the year 1800

Purchased 1150

 

End of the year 1900

Expenses 1050

 

end = beg+purtcahse-expense  

 

expense=beg+purchases-end  

 

expense=1050  

4 0
3 years ago
Ratchet Manufacturing's August sales budget calls for sales of 8,000 units. Each month's unit sales are expected to grow by 5%.
abruzzese [7]

Answer:

$210,000

Explanation:

With the provided information we have,

August budgeted sales = 8,000 units

Growth every month = 5% increase in units

Sales for September = 8,000 + (8,000 \times 5%)

= 8,000 + 400 units = 8,400 units

Selling price = $25 for each unit

Therefore, expected sales total for the month of September = 8,400 \times $25 = $210,000

7 0
3 years ago
Textbook publishers can charge high prices because students enrolled in a class must purchase the specific book that the profess
Rainbow [258]

Answer:

e. Buyers

Explanation:

As per Michael Porter's 5 forces to assess industry attractiveness, following are the five forces:

1. Buyer power

2. Supplier power

3. Threat of substitutes

4. Threat of new entrants

5. Competitive Rivalry

As per the given information, the students represent the buyer power with respect to their negotiation or bargaining power. This means the influence and control buyers exercise over price of products (textbooks) here.

In the given case, the supplier power appears more domineering since buyers, the students have no other option but to buy the updated textbooks beyond a period of time as those books have been suggested by the professor.

3 0
3 years ago
Moonrise Bakery applies factory overhead based on direct labor costs. The company incurred the following costs during 2017: dire
Bumek [7]

Answer:

$0.70

Explanation:

Given that,

Direct materials costs = $660,000

Direct labor costs = $3,100,000

Factory overhead costs applied = $2,170,000

company's predetermined overhead rate for year 2017:

= Factory overhead costs applied  ÷ Direct labor costs

= $2,170,000 ÷ $3,100,000

= $0.70

Therefore, the company's predetermined overhead rate is 0.70

6 0
3 years ago
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