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Readme [11.4K]
3 years ago
12

When a customer is venting their anger, they will be easier to deal with if you _____.

Business
1 answer:
defon3 years ago
8 0

Answer:

A resposta correta é A. reconheça a raiva deles e deixe-os compartilhar um pouco com você.

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Steve’s Lumber Company features a large selection of materials for flooring, decks, moldings, windows, siding and roofing. It is
liq [111]

Answer:

1. The major issue in the process is the lack of communication between different parties. The process being manually driven, might affect the customer satisfaction and lead to lost sales. The changes which need to be made is to make available the price information of different items at once, when the customer comes in to place an order. This can be made possible by asking the suppliers to send the updated sheet every morning before the day's business begins. It will be better if the entire uncatalogued as well as the price sheet is in electronic form, which can be updated immediately, as soon as the information is received from supplier in the morning. One better alternative is to connect the suppliers through an ERP so that their price might reflect at the company's end as soon as it is updated, It will reduce much hassle and mistakes that might creep in due to manual process.

2. a. The number of customers leaving per day / week to competitors due to inefficiency.

b. Total average delay in customer's order.

c. Customer satisfaction rating of the process as this will give the overall picture of customer's opinion about the company.

3. The information system might enable the suppliers to update their information each day which can then be used by the company reps to find out the right price of an item and enable him /her to provide the estimate immediately, leading to greater customer satisfaction, reducing the lost sales and eliminating the chances of a wrong quote being given.

4 0
3 years ago
The meaning of saving and investment Classify each of the following based on the macroeconomic definitions of saving and investm
kondor19780726 [428]

Answer:

All the options given are examples of investment.

Explanation:

Savings are what an individual has left after their spending has been deducted from their disposable income. Savings can increase income by investing the money saved. Investment is an item or asset gotten with aim of generating income. An investment simply means buying goods that are not for immediate consumption but generation of income.

All the options provided are investment examples. A certificate of deposit is given by the bank to an individual after a certain amount of money has been deposited and it generates interest. Also building a cabin , a laboratory and buying stock are investments.

3 0
3 years ago
Depreciating assets: a become more valuable over time. b become less valuable over time. c stay the same value. d none of the ab
NemiM [27]
Depreciating means to become less valuable over time, so I believe the correct answer is <span>b. become less valuable over time.</span>
6 0
3 years ago
Read 2 more answers
Which sentence best demonstrates an appropriate style for an argumentative essay? anyone who believes we should increase taxes i
oee [108]

I believe the answer is: Increasing taxes would place an unnecessary hardship on the citizens and should be avoided

Argumentative essay refers to a type of essay that is created in order to convince other people to adopt a certain idea or opinion. Appropriate style for an argumentative essay usually include clear correlation on how a certain action or choice would resulted in a certain situation/results , just like the sentence above.

4 0
3 years ago
Read 2 more answers
Computing materials variances:
lesantik [10]

Answer:

1. Total cost of purchases for the month

  • = actual purchases x actual price = 200,000 pages x $0.175 per page = $35,000

2. Materials price variance

  • = (actual unit cost - standard unit cost) x actual quantity used = ($0.175 - $0.17) x 185,000 = $925 unfavorable

3. Materials quantity variance

= (actual quantity used - standard quantity allowed) x standard price = (185,000 - 170,000) x $0.17 = $2,550 unfavorable

4. Net materials variance

  • = materials price variance + materials quantity variance = $925 + $2,550 = $3,475 unfavorable

Explanation:

Actual purchase price  $0.175 per page

Standard quantity allowed for production  170,000 pages

Actual quantity purchased during month  200,000 pages

Actual quantity used during month  185,000 pages

Standard price per page  $0.17 per page

3 0
3 years ago
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