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rodikova [14]
3 years ago
11

Many catalog companies create special-run issues based on what customers have purchased in the past. For example, customers who

frequently order bedding items like sheets and pillows receive a catalog with a larger section of bedding items than do customers who mostly order kitchen tools. This is an example of
Select one:
a. customer relationship management. Correct
b. a transactional marketing orientation.
c. C2C marketing.
d. supply chain management.
e. typical production-oriented era marketing practices.
Business
1 answer:
Aneli [31]3 years ago
3 0

Answer:

a. customer relationship management

Explanation:

Customer relationship management is how a company interacts with its customers. It uses customer data to make analysis aimed at serving the customer better.

The CRM software is used to profile customers based in their historical preferences and this informs strategy used to engage the customer in the future.

You might be interested in
Northwood Company manufactures basketballs. The company has a ball that sells for $25. At present, the ball is manufactured in a
Yuki888 [10]

Answer:

1A. Compute the CM ratio and the break-even point in balls.

  • CM ratio = 2.5
  • break even point = 21,000 balls

1B. Compute the degree of operating leverage at last year.

  • 31.82%

2. Due to an increase in labor rates, the company estimates that variable expenses will increase by $3 per ball next year. If this change takes place and the selling price per ball remains constant at $25, what will be the new CM ratio and break-even point in balls?

  • CM ratio = 3.57
  • break even point = 30,000 balls

3. Refer to the data in (2) above. If the expected change in variable expenses takes place, how many balls will have to be sold next year to earn the same net operating income, $90,000, as 5. last year? The president feels that the company must raise the sell- ing price of its basketballs. If Northwood Company wants to maintain the same CM ratio as last year, what selling price per ball must it charge next year to cover the increased labor costs?

  • 42,858 balls
  • new price of $28 per ball

4. Refer to the original data. The company is discussing the construction of a new, automated manufacturing plant. The new plant would slash variable expenses per ball by 40%, but it would cause fixed expenses per year to double. If the new plant is built, what would be the company's new CM ratio and new break-even point in balls?

  • CM = 1.32
  • 26,250 balls

A. If the new plant is built, how many balls will have to be sold next year to earn the same net operating income, $90,000, as last year?

31,875 balls

B. Assume the new plant is built and that next year the company manufactures and sells 30,000 balls (the same number as sold last year). Prepare a contribution format income statement and compute the degree of operating leverage.

Income Statement

Total revenue $750,000

Variable expenses $270,000

Contribution margin $480,000

Fixed expenses $420,000

Net operating income $60,000

Degree of operating leverage = 60.87%

C. If you were a member of top management, would you have been in favor of constructing the new plant?

If you cannot avoid paying the salary raise, then the company needs to carry on the new plant project.

Explanation:

sales price per ball = $25

variable expenses: $15 per unit

  • direct labor $9
  • other variable costs $6

CM ratio = net sales / CM = $750,000 / $300,000 = 2.5

break even point = total fixed costs / CM per unit = $210,000 / $10 = 21,000 balls

degree of operating leverage = fixed costs / total costs = $210,000 / $660,000 = 31.82%

new CM ratio = net sales / CM = $750,000 / $210,000 = 3.57

break even point = total fixed costs / CM per unit = $210,000 / $7 = 30,000 balls

sales level for $90,000 profit = ($210,000 + $90,000) / $7 = 42,857.14 ≈ 42,858 balls

CM ratio (new plant) = net sales / CM = $750,000 / $570,000 = 1.32

break even point = total fixed costs / CM per unit = $420,000 / $16 = 26,250 balls

sales level for $90,000 profit = ($420,000 + $90,000) / $16 = 31,875 balls

5 0
3 years ago
A product is currently made in a process-focused shop, where fixed costs are $9,000 per year and variable costs are $50 per unit
Ilya [14]

Answer:

The cross over is at 1800 units annually. for volumes over 1800, the process focus is cheaper.

Explanation:

The crossover is at 1800 units annually.

For volumes under 1800, the process focus is cheaper and lesser; for volumes that are over 1800 units, the repetitive manufacturing focus is cheaper and lesser

Fixed cost ÷ variable cost

$90000÷50 =$1800

$9,000÷5=$1800

4 0
3 years ago
Petrus Framing's cost formula for its supplies cost is $1,920 per month plus $11 per frame. For the month of March, the company
Brut [27]

Answer:

Total variance= 391 unfavorable

Explanation:

Giving the following information:

Petrus Framing's cost formula for its supplies cost is $1,920 per month plus $11 per frame. For March, the company planned for activity of 632 frames, but the actual level of activity was 639 frames. The actual supplies cost for the month was $9,340.

Estimated= 1,920 + 639*11= 8,949

Real= 9,340

Total variance= real - estimated

Total variance= 9,340 - 8,949= 391 unfavorable

4 0
3 years ago
What is the approach that Scrum encourages when a Team determines it will be difficult to deliver any value by the end of a Spri
garik1379 [7]

Answer:

A.  Together with the Product Owner, focus on what can be done and identify a way to deliver something valuable at the end of each Sprint

Explanation:

The approach that is to be applied for delivering the value that becomes difficult is to come together by involving the owner of the product so that we get to know by focusing it and identify the way for delivering the valuable things so that in return the customer could satisfy with the product and the chances of building a long term relation would became high

6 0
3 years ago
Turkey Corp., a cash basis calendar year C corporation in Savannah, Georgia, has $100,000 of accounts receivable on the date of
Viefleur [7K]

Answer:

The correct answer is $24,500.

Explanation:

According to the scenario, the given data are as follows:

Total Account receivable = $100,000

Amount collected = $70,000

So, if there is sufficient taxable income, then assume tax rate to be 35%.

So, we can calculate the Gains tax by using following formula:

Gain tax = Amount collected × Tax rate

By putting the value, we get

Gain tax = $70,000 × 35%

= $24,500.

5 0
3 years ago
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