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icang [17]
4 years ago
9

Which two benefits can be expected from KCS adoption if universal Containers wants to implement best practices for its customer

support teams and has decided to follow a Knowledge-Centered Support (KCS) methodology?
A. A knowledge article life cycle that is implemented correctly the first time and does not need to change.

B. A knowledge article life cycle that evolves based on usage and demand.

C. Reduced issue resolution time

D. Reduced first contact resolution.
Computers and Technology
1 answer:
drek231 [11]4 years ago
3 0

Answer:

B. A knowledge article life cycle that evolves based on usage and demand.

Explanation:

As new information is gathered on the product and the type of issues that customers encounters, the knowledge article can be updated to inform the customer on how to handle their problem.

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IgorLugansk [536]

Answer: Online analytical processing

Explanation:

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3 years ago
(q004) why did the changes brought about during the industrial revolution lead to the erosion of kinship networks?
UNO [17]

As industry developed, farming and subsistence lifestyles declined, and migration forced restructuring of family units as men left to work in factories. needed to be more feminine in order to be successful wives.

<h3>What is meant by industry development?</h3>

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<h3>Why is industrial development important?</h3>

Industrial development releases dynamic and competitive economic performance which generates income and employment, facilitate international trade and increases resource efficiency, and is thus a major driver of deprivation alleviation and shared prosperity.

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7 0
2 years ago
In Adobe Illustrator CC, you can open a new document by clicking New in the ____________menu or
Arturiano [62]

In Adobe Illustrator CC, you can open a new document by clicking New in <u>the file menu</u> or  pressing Cmd+N.

Explanation:

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3 years ago
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\large \underline{ \frak{ ~~~~~~~~~~~~~~~~~~~~\bigstar Solution~~~~~~~~~~~~~~~~~~~~}}

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4 0
3 years ago
Read 2 more answers
Please help!!!
skad [1K]

Answer:

B

Explanation:

Problem and Solution

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3 years ago
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