Question

A hurricane has disrupted operations at one of your company's facilities and shut down operations completely for several of your key suppliers. Inputs to your manufacturing process will be exhausted within days, and the company will be unable to fulfill its contracts with customers. In addition, many employees have suffered serious damage to their homes, and a few people are missing. You are a manager, and your employees are looking to you for leadership. Which of the following do you do? A) In oral and written communications, focus on the damage and loss of life that has occurred, since any note of optimism would be disrespectful B) Use a highly emotional tone to communicate how seriously you take the situation and a sense of urgency. C) Set up a system for communicating facts as soon as they are determined so employees hear them first from management and not on the news. D) Walk around to be visible and accessible to as many employees as possible so they know you are engaged in crisis management.

Answer 1

Answer:

Set up a system for communicating facts as soon as they are determined so that employees hear them first from the management and not on the news.

Explanation:

One key approach to crisis management is an effective communication.

In the event of crisis , victims are always on the look out for reliefs and compensation from the relevant authorities and when it appears that this is not forthcoming , they become demoralized .

During crisis management , there should be a system of communicating facts as soon as possible so that the management's decision can easily be communicated to affected parties. When there is hope of compensation in sight , people get motivated .