Complete Question: Many banks and phone companies now charge fees for once-free services to ensure minimum customer revenue levels. This helps the banks to ________.
A) reduce the rate of customer defection
B) make low-profit customers more profitable
C) enhance the growth potential for each customer through cross-selling
D) increase the longevity of the customer relationship
E) focus disproportionate effort on high-value customers
Answer:
B) make low-profit customers more profitable
Explanation:
Many banks and phone companies now charge fees for once-free services to ensure minimum customer revenue levels. This helps the banks to make low profit customers more profitable.
The basic logic behind this strategy is that when customers find something coming free, then they start taking it for granted, they don't pay much attention to it, therefore, when the some services are free, customers will not be spending much on them, like upgrading, monthly plan up-gradations, monthly or annual subscriptions. Consequently, to turn the those customers into highly valuable customers, companies charge for the services which were free of cost in the past.
Answer:
a. 1.51 containers
b. Fewer
Explanation:
The computations are shown below:
a. The number of containers would be
= Annual demand × time × (1 + inefficiency factor) ÷ holding pieces
= 70 × 0.75 × (1 + 0.15) ÷ 40
= 1.51 containers
The time is converted from minutes to hour i.e 45 minutes ÷ 60 minutes = 0.75
b. If the system improves, the fewer containers are required i.e 2 containers approximate because inefficiency factor got decreased
Answer:
The expected rate of return on the market portfolio is 14%.
Explanation:
The expected rate of return on the market portfolio can be calculated using the following capital asset pricing model (CAPM) formula:
Er = Rf + B[E(Rm) - Rf] ...................... (1)
Where:
Er = Expected rate of return on the market portfolio = ?
Rf = Risk-free rate = 5%
B = Beta = 1
E(Rm) = Market expected rate of return = 14%
Substituting the values into equation (1), we have:
Er = 5 + 1[14 - 5]
Er = 5 + 1[9]
Er = 5 + 9
Er = 14%
Therefore, the expected rate of return on the market portfolio is 14%.
Eye contact
Face expression
Movement
Posture
Given:
net sales = 53,404,000,000
Average total assets = 16,302,000,000
Total asset turnover is calculated by divided net sales by the average total assets.
Total asset turnover = net sales / average total assets
T.A.O = 53,404,000,000 / 16,302,000,000
T.A.O = 3.2759 OR 3.3
The total asset turnover indicates the company's ability to efficiently deploy its asset in generating revenue.
