The 'falling action' and 'resolution' are two parts of the plot that the reader can read to understand the resolution. In falling action, conflicting aspects of the story begin to resolve themselves and the reader can see if the plot has resolved. the resolution follows the falling action and is the part in which the writer reveals and suggests the outcome to conflict.
As Carolyn Cole says herself in an article for Nieman Reports to her the only uplifting part of covering Hurricane Katrina was the instant and immediate response from readers.
