Answer:
1. May eye contact. 2. Call the patient by name. 3. Spend time with the patient in educating his/her concerns and answering his/her questions. 4. Make sure the hospital is clean. 5. Optimize the hospital atmosphere. 6. Personalize the patient experience.
* Customer service is important.
Explanation:
The answer is FALSE
To answer the question correctly,you have to understand the key words contained in it.
REINFORCE- To reinforce means to support,strengthen or add to an existing feeling,idea or habit.
PERSUASION- To influence or change one's opinion or belief. It can come in the form of an argument inorder to bring someone to do a particular thing or accept a particular idea or notion.
BEHAVIOUR- The way in which one conducts oneself,ones actions,choices and decisions.
Giving a speech or enlightening one to strengthen one's behavior doesn't fall into persuasion.
Behavior and way of life is something ones takes decision about without compelling him/her to do so.
To advice someone on behavior reinforcement,the individual must understand the information being passed accross, admit on the need for the strengthening of his/her behavior and willingly make choices without any form of persuasion.
stop smoking and stay away from smoke
avoid indoor and outdoor air pollution
The greatest distinction between the two is that the nervous system utilizes electrical motivations to send motions through neurons, while the hormonal framework utilizes compound errand people transported into blood plasma to target cells. This implies correspondence is quicker when utilizing the sensory system.
A good indicator of efficient exercise is a good resting
heart rate. This enables athletes and
health buffs to meet the needs of their body with a slow heart rate. It does not take them much effort in terms of
physical activity whereas those who are out of shape would exert a lot of
effort to complete a task.
