If a customer has a concern about a product or service you can chat with the customer about their reservations with it and how they won't actually have an affect on the product or service. It is normal for consumers to be weary of a new product or service so helping their reservations be but to rest makes it easier to sell them the product or service.
Answer:
Placebo effect
Explanation:
Placebo effect occurs when an individual starts to show positive response to an inactive substance after being told the substance has powers to cure.
The person's mind subconsciously helps him heal or perform better on the false belief that the substance is effective.
In the given scenario Jeanne labelled decaffeinated coffee as caffeinated coffee. On consumption her co-workers claimed that the extra boost of caffeine helped them focus on their work.
This is a placebo effect.
An online classroom allows you to do it without physically being there
The Sarbanes-Oxley Act of 2002 was used to curb accounting fraud by improving financial disclosure of corporations, and checking and fixing frauds if they were found.
hope this helps