Question

Jeff fell asleep in his chair while Elizabeth was delivering a speech on the effects of pollution on the atmosphere. This is an example of failing to _________________. a. listen for total meaning b. listen with empathy c. listen with an open mind d. listen ethically

Answer 1

b. listen with empathy

The key characteristic for one listening with empathy is to give the speaker your undivided attention.  Because Jeff fell asleep, he obviously had not been providing this.  Further, when one is empathetic, one is able to understand the position/place of someone else.  Obviously, if Jeff were speaking, he would want his audience to pay attention, so he should have recognized this and been conscious of that for Elizabeth.  By Jeff falling asleep, he does not understand the perspective of someone else in order to recognize how to respectfully listen (or listen with empathy).  

Answer 2

Just took the test and D is correct.