Answer:
A conditional mood is the form of a verb which is used to make requests or expression of under what condition something would happen. It uses helping or auxiliary verbs such as, might, would, should and could. Sometimes it is connected to a clause which is in the subjunctive mood.
My experience with customer service complaint resolution
I recently helped a disgruntled client who was dissatisfied with inconsistencies between our actual inventory and what our mobile application displayed.
We were entirely out of the item they sought, despite the app claiming that we had plenty in stock. They needed the item immediately, so I suggested a similar item that I already possess instead of offering to visit other retailers to get it for them.
They praised me for my time and work, and after a week they really returned to tell me how much they like the final product. My experience with customer is also good.
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