The charge nurse should try to remain calm and not take it personally. She should try to listen carefully to the client's wife and actively sympathize with her. She should gracefully apologize, thank her and then take the problem up with the nursing staff to see where the problem was.and follow up with the client or client's wife.
Answer:
A. Histrionic
Explanation:
Histrionic means that it is exaggerated or showy. It is a exaggerated dramatic designed to attract attention and that is what Alex is doing. He is "center of attention".
The answer is NH!! Hope you got it right