Answer:
timeliness
Explanation:
Hello! Since Marty already had a previously planned routine in his work, the fact that there were delays in the schedule of the reports led to the quality of it being hindered, since that change affected all of his day's work, being unforeseen and because of external factors in this case technological.
Carl Jung would call Ingrid a introvert. The Introvert person do not like company of other people-she feels lonely and lost in bigger group of people. Introverts do not wasting they energy to impress other people and on social activities. Introvert is happiest when he is alone or in small intimate group.