Answer:
Needless or unconscious reading
Explanation:
I can't tell you which one is the answer since I don't have the text, but read through the passage, and think about how the announcer cutting into the "regular programing" makes you feel. Does it add suspense, annoyance, frustration or confusion?
Answer:
For the doctor to treat these two patients equally they would, one show sympathy, explain what actions would be the best to take, and allow patient to ask questions with no judgment involved.
Explanation: