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Lelu [443]
3 years ago
10

A customer tells you that they “must have” a particular item that you are out of in your store. You can tell that the customer i

s impatient and appears to be becoming frustrated. They explain to you that this is the second time they have been to the store to find a product they want is out of stock. Your supervisor is unavailable as they are working with another customer. Briefly describe how you would handle this.
Business
1 answer:
bonufazy [111]3 years ago
6 0
I would tell them were other store you can by it that can have there produce available
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Jim is in the market for a car that will last for the next 10 years and has saved up some money for the purpose of a car. What’s
Bad White [126]
I'd say B, by leasing the car he'd save more money if it broke down or stopped functioning properly and if that happened he could lease a different car instead of paying multiple times to fix things that would most likely break down again because he owned it.
8 0
4 years ago
Steve’s Lumber Company features a large selection of materials for flooring, decks, moldings, windows, siding and roofing. It is
liq [111]

Answer:

1. The major issue in the process is the lack of communication between different parties. The process being manually driven, might affect the customer satisfaction and lead to lost sales. The changes which need to be made is to make available the price information of different items at once, when the customer comes in to place an order. This can be made possible by asking the suppliers to send the updated sheet every morning before the day's business begins. It will be better if the entire uncatalogued as well as the price sheet is in electronic form, which can be updated immediately, as soon as the information is received from supplier in the morning. One better alternative is to connect the suppliers through an ERP so that their price might reflect at the company's end as soon as it is updated, It will reduce much hassle and mistakes that might creep in due to manual process.

2. a. The number of customers leaving per day / week to competitors due to inefficiency.

b. Total average delay in customer's order.

c. Customer satisfaction rating of the process as this will give the overall picture of customer's opinion about the company.

3. The information system might enable the suppliers to update their information each day which can then be used by the company reps to find out the right price of an item and enable him /her to provide the estimate immediately, leading to greater customer satisfaction, reducing the lost sales and eliminating the chances of a wrong quote being given.

4 0
3 years ago
Company A purchases Company B. This is a 100% equity purchase which means that Company A acquires all of the Company B assets an
Drupady [299]

Answer:

Company A and Company B

Calculation of Goodwill on Acquisition:

= $212,433

Explanation:

a) Current market value of:

 Tangible physical assets = $1,234,567

  Intangible asset =                 $125,000

Total assets' value =            $1,359,567

less Liabilities:

  Operating =  $160,000

  Financial =     600,000      ($760,000)

Net value of assets =             $599,567

Purchase Price (Company B) $812,000

Goodwill                                  $212,433

b) Company A acquired Goodwill when it bought over Company B.  This is an intangible asset which is calculated by subtracting the net value of assets (the difference between the fair market value of the assets and liabilities) from the purchase price of the acquired subsidiary.

3 0
3 years ago
Use for business communications only and the disallowing of the transmission of confidential business information are recommende
kirill [66]

Answer:

B

Explanation:

Use for business communications only and the disallowing of the transmission of confidential business information are recommended guidelines for Instant messaging

6 0
3 years ago
Paper Clip Company sells office supplies. The following information summarizes the​ company's operating activities for the​ year
nydimaria [60]

Answer:ummarizes the​ company's operating activities for the​ year: Utilities for the store ​$ 10 comma 300 Sales commissions 10 comma

Paper Clip Company sells office supplies. The following information summarizes the​ company's o

Explanation:ies for the store ​$ 10 comma 300 Sales commissions 10 comma 300 Sa

ies. The following information summarizes the​ company's operating activities for the​ year: Utilities for the store ​$ 10 comma 300 Sales commissions 10 comma 300 Sales revenue 164 comma 100 Purchases of merchandise 89 comma 000 January 1 inventory 27 comma 400 Rent for st

4 0
3 years ago
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