Complete Question: Many banks and phone companies now charge fees for once-free services to ensure minimum customer revenue levels. This helps the banks to ________.
A) reduce the rate of customer defection
B) make low-profit customers more profitable
C) enhance the growth potential for each customer through cross-selling
D) increase the longevity of the customer relationship
E) focus disproportionate effort on high-value customers
Answer:
B) make low-profit customers more profitable
Explanation:
Many banks and phone companies now charge fees for once-free services to ensure minimum customer revenue levels. This helps the banks to make low profit customers more profitable.
The basic logic behind this strategy is that when customers find something coming free, then they start taking it for granted, they don't pay much attention to it, therefore, when the some services are free, customers will not be spending much on them, like upgrading, monthly plan up-gradations, monthly or annual subscriptions. Consequently, to turn the those customers into highly valuable customers, companies charge for the services which were free of cost in the past.
Answer:
Total Stockholders' equity was affected.
Explanation:
Stock dividend refers to distributing shares free of cost among the existing shareholders. Such a dividend does not result in resources flowing out of the entity but merely reassign amounts from retained earnings to other equity accounts. Thus, such a dividend does not affect the total equity of the stockholders. This can be seen through the following entry,
Retained Earnings $1,800,000 Dr
Common Stock, at par $1,200,000 Cr
Paid in Capital in excess
of par, Common Stock $600,000 Cr
The above transaction shows that we just redistributed the reserves by reducing retained earning by the value of stock dividend 1800000 [( 800000*0.15) * $15] and adding it to the Common Stock 1200000 [(800000*0.15) * 10] and to paid in capital in excess of par 600000 [(800000*0.15) * 5].
Explanation:
Autonomy -
It is refers to the degree to which the workers have the freedom , discretion , independence , so as to decide when and how to accomplish their jobs .
Hence , from the options given in the question ,
- The most autonomous are the self designing teams and the self - managing teams .
- The least autonomous are the employee involvement groups and the traditional work groups .
- The moderate autonomous is the semi autonomous work groups .
Any more info about who Dave and Betty are? Any answer choices?
Answer:
D. Ryan was fired from the company without prior notice.
Explanation:
none of the other answers make sense.
