The line which includes an example of personification is the following one:
b. ". . . the trees unloose / their soft arms . . ."
Explanation:
Personification is a figure of speech in which non-human things acquire human traits so a certain idea can be conveyed.
Trees have no arms, so that is an example of personification. Plus, an adjective was used to describe those "arms": soft, which means those trees were described as having truly human characteristics, since there is nothing soft about a tree (except its leaves). The author probably meant those particular trees were kind in the sense of providing a feeling of serenity, in the same way a kind and gentle person would be able to do.
Well, it depends on what kind of situation you're in. But the best advice is to handle it the best you can. If you really have no idea how to improvise in the situation, search on the internet to see if other people have experienced what you're going through, and follow some advice that would seem like it would really help in your situation.
