Answer: The answer is "mechanistic".
Your firm has a "<em><u>mechanistic"</u></em> structure.
Explanation: The mechanistic organization, emphasizes the rules and tries to imitate the standardized operation of a machine. In this type of organization people have little autonomy and there is no room to improvise. Thus, the adoption of the chain of command principle allows the existence of a hierarchy of formal authority, where each person is controlled and supervised by a single superior.
Organizations that follow this model tend to be impersonal, rigid, and regulated.
Answer:
b. attempts to provide a product with greater customer value than the first mover.
Explanation:
In marketing, it is believed that the first mover gains an edge over the followers. A first mover is the initial entrant and provider of products and services catering to a marketing segment.
A second mover refers to the immediate next of the first mover. The advantage second mover has over the first mover being, it can analyze the response the first mover generated and effectively gauge what went right and what went wrong for the first mover.
This way, the second mover can provide improved products than the first mover by not committing same errors as the first mover.
Answer:
d. "Shoot the messenger" management exists, implying a lack of control
Explanation:
The approach of "shoot the messenger" implies that the management of a company tend to blame the bearer of bad news as if they are responsible for the bad occurrence.
This approach causes tension and lack of communication in the workplace as employees are afraid of communicating when something bad happens.
Management is supposed to look objectively at the situation, identify the party that is responsible for the failure, and work towards rectifying it.
This is the situation in the scenario where Matilda received an e-mail from an angry client about a certain product and she hesitated to report it to her manager because she knew that he had a tendency to unfairly blame people for things
