Question

There are three primary fieldwork positions. One is the counselor, who provides strategies for success to clients. A second position is the social worker, who helps clients to restore their social functioning ability. The third position is the case or care manager, who meets clients' needs through _____.

Answer 1

Answer:

assessing, planning, and facilitating

Explanation:

Care Manager is the professional responsible for meeting customer needs and supporting business operations, and plans and guides customer service team activities to meet customer needs and support business operations.

This professional develops procedures, setting standards and managing activities to ensure efficient tracking of shipments and delivery of products to customers. It is also responsible for effectively responding to customer requests, problems and special needs, working closely with the Marketing and Sales and Logistics areas, establishing quality standards and customer service performance by managing promotional campaigns, proposing and negotiating action plans, in order to boost results and improve service.

In short, it is care manager responsible for meeting customer needs. This is done through the evaluation, planning and facilitation of all services and spheres of a company, ensuring that the customer feels comfortable and welcomed.

Answer 2

The answer is Assessing, planning, and facilitating (: