Answer:
I'm sorry I don't know ♀️
Roots is another name for the x-intercepts
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Given:
The equation is

The incorrect solution steps are given.
To find:
The first error.
Solution:
We have,

Using distributive property, we get


The given step 1 is
, which is not correct.
Therefore, there is first error in step 1 because the distribution property is not used properly.
Hence, the correct option is D.