Answer:
Media richness
Explanation:
Green Team needs to understand the type of social interaction and the media richness. Media richness has to do with the different ways by which different communication media communicate to their users and make them understand things. By talking about media richness we are simply trying to evaluate how information is being transferred from the sender to the users.
Answer:Trained incapacity
Explanation:
Trained incapacity refers to an education , training and experience that causes an individual to have a limited thinking because they can't go beyond a set of constraints that has been for installed in their minds.
There are several types of trained incapacity
Bureaucrats & Rules
Bureaucrats may have a limited or constrained thinking when they deal with a process outside a set of rules.
Due to the fact that this knowledge, experience and education has been only trained in this capacity.
It leads to Resistance to Change
Trained incapacity makes it hard for people to accept organizational change.
When habitual activities have taken the capacity of thinking creatively and critically a system begin to feel like it's unchangeable and concrete.
Answer:
random sampling
Explanation:
Random sampling -
As can be determined from the word , the sampling which is done on the random fashion , is random sampling.
It is the method , by which some samples are distributed to certain random people or object from a group of people or object , is referred to as random sampling.
It is also known as probability sampling.
Hence ,from the given scenario of the question ,
The correct term is random sampling.
Answer: Schemas
Explanation:
Rachel's situation fits in the memory concept of schemas. A schema can be defined as the framework that helps a person organize and interpret information.
Schemas can be very useful when a person needs to remember something, they are like that support or staff to continue with the process of interpretation to which people are subject through their experiences in the daily life.
While schemas can be positive they also have aspects that would not be so flattering. When a person relies on its schemas, it may be taking into account the interpretation it makes of each one, it is based on its ideas and the perceptions it has about the world and often does not look more objectively. Several psychologists have used the term schema in their work on learning. Piaget in his theory of cognitive development expresses that people adapt as they acquire information and change their schemes. That is to say, a person when it has an interpretation of something and then acquires more knowledge is prone to the schema-changing since its perception of the fact can change by having acquired more information.
The schemas that a person has many times do not change even having more information. It is easier for a child to change their schemas than for an adult. The adult, even knowing something, may not change because they may feel they are trying to change their thinking.
Schemas can be very positive and contribute to a better learning process, but the person must also have a more open attitude to assimilate opinions and information that often will not go along the same lines of their thoughts and ideas.
Answer: c) presents the good news immediately.
Explanation: The claim that is raised by the customer must be considered for the evaluation and understanding the problem of the customer or customer's product . Business communicator should always reply the adjustment message starting with the good news so that customer can be satisfied by the business services.
Other options are incorrect because it does not explains business position, friendly interaction is not presented and summary of the claim is not represented in adjustment message.Thus, the correct option is option(c).
