<em>Hence, I don't really know since I'm NOT 21 Years Old. If you're trying to record a credit/refund for a returned item, you'll have to enter a deposit, then link it to the vendor credit. </em>
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<em>First, you'll have to enter the refund as a deposit. Here's how:
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<em>Click the Plus sign (+) icon.
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<em>Choose Bank Deposit.
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<em>Under Add funds to this deposit, choose the vendor name in the Received from field.
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<em>Choose Accounts Payable in the Accounts field, then enter the credit/refund amount in the Amount field.
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<em>Click Save and close.
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<em>Next, link the deposit to the vendor credit. Here's how:
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<em>Click the Plus sign (+) icon.
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<em>Choose either Expense or Check.
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<em>Choose the vendor name.
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<em>On the right pane, under Add to Expense/Check, add the deposit by clicking Add.
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<em>Click Save and close.
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<em>Though, if you want to apply a vendor credit to a bill, check this article for the steps (Scenario 2): Manage vendor credits.
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