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nexus9112 [7]
3 years ago
10

Anton is a salesperson at GF Motors Co. Ben, a customer, has an engine complaint with the car he purchased from GF Motors. Anton

listened to his complaint and determined the facts in the complaint. Which of the following should Anton do to effectively respond to his customer in this scenario?
(A) Heshoul offer a solution and gain agreement that the proposed solution is acceptable.
(B) He should attempt to sell a different car to the customer.
(C) He should interrupt the customer if the customer is describing imaginary grievances.
(D) He should discuss how another employee of the company ls actually at fault.
Business
1 answer:
posledela3 years ago
5 0

Answer:

He should offer solution and gain agreement that the proposed solution is acceptable.

Explanation:

Achieving customer satisfaction is essential for any Company to be a successful entity. Anton is one of the representatives of Company and hence he needs to present the Company in good light before the customers. One of the ways of doing this is to pay attention to their grievances with the attempt to solve and redress the same as Anton should do in the above manner.

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Marigold Manufacturing uses a flexible budget. It has the following budgeted manufacturing costs for 25800 pairs of shoes: Fixed
olasank [31]

Answer:

$231,200

Explanation:

The computation of the total budgeted manufacturing cost is shown below:

= Fixed Manufacturing Costs + Variable Manufacturing Costs per pair of shoes × number of shows made this month

= $12,300 + $11 × 19,900 shoes

= $12,300 + $218,900

= $231,200

We simply added the Fixed Manufacturing Costs and variable manufacturing cost so that the exact value might arrive.

3 0
3 years ago
Joe​ Henry's machine shop uses 2 comma 480 brackets during the course of a year. These brackets are purchased from a supplier 90
LuckyWell [14K]

Answer:

The EOQ is 242 units

Explanation:

Economic Order Quantity: The Economic order quantity is that quantity which is to be produced by minimizing the ordering cost and the carrying cost

The computation of the economic order quantity is calculated by applying the formula which is shown below:

= \sqrt{\frac{2\times \text{Annual demand}\times \text{Ordering cost per order}}{\text{Holding cost per bracket}}}

= \sqrt{\frac{2\times \text{2,480}\times \text{\$18.25}}{\text{\$1.55}}}

= $242 units

The Economic order quantity should always be expressed in units.

The other items which are mentioned are irrelevant. Hence, ignored.

3 0
3 years ago
As a product in the maturity stage of its life cycle, chewing gum brands would most likely require the use of ________ advertisi
Nutka1998 [239]

Answer:

The answer is reminder

Explanation:

Reminder advertising is used by a known brand or firm to remind or to make them not to forget a product. Sometimes, additional benefits can be added to an already known product. Reminder advertising is essential here.

Reminder advertising is used to elongate the life-cycle of a product. Products in their maturity stage should be given additional benefits to be able to make them competitive.

4 0
3 years ago
Thrice Corp. uses no debt. The weighted average cost of capital is 8.4 percent. If the current market value of the equity is $16
In-s [12.5K]

Answer:

$1,369,200

Explanation:

Calculation for EBIT

Using this formula

Value of Equity= EBIT / WACC

Let plug in the formula

$16,300,000 = EBIT / .084

EBIT = .084($16,300,000)

EBIT = $1,369,200

Therefore EBIT is $1,369,200

3 0
3 years ago
The risk-free rate is 2.2 percent and the market expected return is 11.9 percent. What is the expected return of a stock that ha
zepelin [54]

Answer:

the expected return of a stock is 10.542%

Explanation:

The computation of the expected return on a stock is shown below:

Expected return on stock is

= Risk free rate + beta × (market rate of return - risk free rate)

= 2.2% + 0.86 × (11.9% - 2.2%)

= 2.2% + 0.86 × 9.7%

= 2.2% + 8.342

= 10.542%

hence, the expected return of a stock is 10.542%

We simply applied the above formula so that the correct value could come

And, the same is to be considered

5 0
3 years ago
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