Explain to the caller this will take you a little bit to get the answer they need and ask if they want to hold or receive a call back.
Answer:
Yes im willing to help but where is the question
Explanation:
because he feels uncomfortable answering Lucy's questions. He does not want to offend or upset her.
The answer is D. Sentence 7. When it says "plates may also collide", it is bringing up another topic about the plates. As you read past sentence 7, you notice a shift in topic as you are reading. Instead of plates sliding against each other, the speaker is now talking about them colliding.
