Answer:
The correct answer is Points of interaction.
Explanation:
The term touchpoint refers to all the points of contact between the client and a brand “that imply an interaction with a human need, at a specific time and place” (Risdon, 2013).
If there is an interaction then there is also an exchange of value between the individual and the organization. And professionals in Customer Experience have to understand what kind of value flows. We must ensure that the perceived value is greater than the cost.
On the other hand, the fact that an interaction occurs before a specific human need tells us that we must know what drives it. The need is what marks the nature of the interaction. In other words, the design of an experience changes radically depending on the needs involved.
I’m pretty sure that the answer is 17,621.66
Answer: bonds
Explanation: will allow for a risk free option and to gain money from a little bit of time and money
(not 100% sure on answer but I believe it is bonds)
Answer:
Lease Plan
1) The trend in gender diversity that appears to be most supported by the outcomes of Lease Plan's program changes is:
Increases in seats on boards of directors—in Fortune 550 firms up to 16.6 percent in 2013 from only 9.6 percent in 1995.
2. Thomas's generic action options for managing diversity that is most illustrated in the case is:
include/exclude
3. Based on the information in the case, the barriers and challenges to managing diversity that were identified in the text that appear to have been present at Lease Plan were:
a. an unsupportive or hostile work environment
b. inaccurate stereotypes
Explanation:
Thomas's include and exclude generic action option emphasizes that more diverse employees should be employed in addition to minority-owned companies being used as vendors. This option makes it possible for embracing and practicing workplace diversity. It creates an open-minded and supportive workplace, encouraging the sharing of information and the integration of behavior to accept and value human differences, thereby overcoming stereotypes.
Answer: technical feasibility
Explanation:
Technical feasibility shows how s company or an organization will deliver the goods and service to the customers. Technical feasibility is vital as companies will be able to know whether the technical resources that the company possesses will meet its capacity.
It should also be noted that technical feasibility is concerned with whether the organization has the skills needed to properly apply a given technology.