Question

Which is true? Group of answer choices Typically, only highly skilled statisticians perform trend and root cause analysis. Ultimately, customers prefer that incidents be prevented. Without accurate data captured by service desk analysts, problem management is not possible. Both B and C.

Answer 1

Answer: Both B and C.

Explanation:

From the options that are given in the question, the options that are correct are that customers prefer that incidents be prevented and also without accurate data captured by service desk analysts, problem management is not possible.

The option that only highly skilled statisticians perform trend and root cause analysis is false.