Question

In process improvement projects, why should we focus our efforts on those processes that consume the most resources (e.g., labor, space, capital, etc.)? A) Because those are the processes most visible to the customer B) Because those are the processes that use our firm’s core capabilities C) Because that is where we get "the most bang for our buck" . D) All of these

Answer 1

Answer: Because those are the processes that use our firm’s core capabilities.

Explanation: A Process improvement project can be defined as an effort put in place to significantly reduce negativities such as high cost, variations, defects etc in a process. In process improvement, we focus more on efforts such as labor, space, capital because they consume the most resources. These efforts, are the processes that use the firm core capabilities.

Answer 2

Answer: Because those are the process that use our firm's core capabilities. Option B is the most correct option.

Explanation: The core capabilities of a firm is the core competencies of that firm. It is the advantage a firm has over other firms in terms of business and uniqueness.

Those process that consumes the most resources are always the film's core competencies which are the firm's core capabilities. The firm's production and performance depends on them, and the value of the firm in the stock market depends on them. That is why it is very important to every firm to invest more in their core capabilities.