Answer:
displacement
Explanation:
The defense mechanism of displacement is a form of psychological defense mechanism whereby an individual transfers his aggression or negative feelings of emotion from the original source of the negative emotion to a less threatening person or object that was not the source of the negative emotion but is likely to not bring negative consequences or repercussions. OK this way the individual is able to act out his emotional response freely with this person or object as demonstrated above
Answer: Because the janitor is aware of your plight, the first thing to consider is this being a trick to extort you or to waste your time. After considering it to be a trick, you still have to consider it to be true. This makes it a game of 50:50 chance ( that is equal chance to loss or win).
To approach this situation, you have to define an agreement with the janitor. The agreement should be "send me the chemistry master and I will pay you after I have written the exam to confirm it is actually a chemistry master or pay you 1/10 of your amount if it is not, to compensate your efforts". After sending this agreement, you should focused on your studies like you're not expecting a positive response from him.
Negotiation should not be involved in the agreement, as it will waste your time of studies.
Answer: engaged in undesirable treatment short of terminating him
Explanation: A supervisor subjecting his worker to undesirable treatment which can be overt or subtle, such as demotion, reduction in salary, reassignment, negative job actions etc. without outright termination is often humiliating, demoralizing and a basis for protests and revolts. Such an instance or situation is more likely to lead to lawsuits against the organisation known as a retaliation suit in protest against unfair treatment on an employee for engaging in activities that are legally protected (which forms the basis of retaliation lawsuit).
Not a lot for mine but yeah few