Question

Which survey question type is the best example of a Likert scale? Select one: a. On a scale of 1–5, how happy are you with your cable provider? Not satisfied at all 1 2 3 4 5 Extremely satisfied b. My cable TV service, overall, is: Poor Fair Good Very good Excellent c. I am extremely satisfied with my cable provider. Strongly disagree 1 2 3 4 5 Strongly agree d. How important is customer service to your overall satisfaction with your cable provider? Not at all 1 2 3 4 5 Extremely

Answer 1

Answer:

c. I am extremely satisfied with my cable provider. Strongly disagree 1 2 3 4 5 Strongly agree

Explanation:

A Likert scale is a psychometric response rating scale usually included in survey questionnaires or forms to determine the degree of feelings of people feel something such a product or a service.

An effective Likert scale will have different questions for respondents to answer and it types are usually 5-7 points balanced answers scale, with a neutral midpoint, from which people can select just only one from.

For example, a 5 point Likert scale requires respondents to choose deom the scale the degree to which they agree to a statement usually in 5 points: (1) Strongly disagree; (2) Disagree; (3) Neither agree nor disagree; (4) Agree; (5) Strongly agree.

Therefore, the c. option is the best example of a Likert scale.