Question

Betty, a project manager, sent out agendas before an upcoming meeting to everyone involved. During the meeting, she got a team member to take minutes. After the meeting, Betty followed up with team members to check on their prog- ress. Evaluate Betty’s actions using the PDCA model. What, if anything, could she have done better?

Answer 1

Answer:

Check: Review the test, analyze the results, and identify what you’ve learned.

Explanation:

The four phases are:

Plan: identify and analyze the problem or opportunity, develop hypotheses about what the issues may be, and decide which one to test.

Do: test the potential solution, ideally on a small scale, and measure the results.

Check/Study: study the result, measure effectiveness, and decide whether the hypothesis is supported or not.

Act: if the solution was successful, implement it