Question

Identify which stage of the listening process is occurring in the following scenario. Frederick rang the doorbell repeatedly at his friend Jim's house. "Did you get them?" he demanded as soon as Jim opened the door. Jim grinned and held up two tickets to the basketball game. responding understanding evaluating selecting remembering

Answer 1

The correct answer is B. Understanding

Explanation:

In communication, listening refers to the process of identifying sounds (words) and responding to them. This process implies receiving, understanding, remembering, evaluating and responding. In the case of understanding, this stage occurs after the individual has listened to the message (receiving stage) and tries to understand the correct meaning of it. Because of this, during this stage different mental processes occur to try to interpret the information according to the original ideas of the person sending the message.

In the situation presented, understanding is the main stage because Jim is trying to understand the words of his friend "Did you get them?" that can have multiple meanings but he interprets as "Did you get the tickets?" and due to this, he opens the doors and shows Frederick the two tickets.

Answer 2

I think the correct answer would be the second option. The stage of the listening process that happens here would be understanding. Jim was able to understand directly what Frederick means even without telling the specific details to what he was saying. <span />