<u>Complete Question:</u>
Mike operates a hair-cutting salon that specializes in providing quick walk-in service for just about any type of haircut. He deals with customers as they walk in the door. This includes writing down the customer's name and what they desire in terms of haircut, wash, dry, and so on. This process usually takes two minutes. If no hair stylist is available, the customer then goes to the waiting area, where he/she is processed on a first-come, first-serve basis. The salon has five hair stylists who work eight hours each day. It takes, on average, 25 minutes for a stylist to greet the customer, wash and/or cut his hair, and wish him a fond farewell. Then Mike completes the process by taking the customer's money and telling him about the satisfaction guarantee offered by the shop. This final set of steps takes two minutes on average.
Requirement 1. Assuming that the waiting area always has at least one customer in it, how many customers on average can Mike's salon process in a day (assuming no problems in utilization, quality, or efficiency)?
Answer:
96 Customers
Explanation:
The time taken to process one customer includes:
Time taken by each Hair stylist to tailor the hairs of customer is 25 Minutes
Now
Time taken to process total customer in a day = Total hours available / Total time consumed by each customer
Here
Number of stylists are 5 and working hours are 8 Hrs per stylist which means total number of hours are 40 Hours per day.
By putting values, we have:
Time taken to process total customer in a day = 40 Hours / (29/60)
= 96 customers per day
