The correct answer is social loafing.
Social loafing refers to the phenomenon where a person puts in less effort to achieve a goal, when he/she is part of a group, compared to when he/she is working alone. Social loafing usually occurs due to diffusion of responsibility, where a person feels less responsible and motivated to help out, when he/she is in a group with other people. In this instance, Carlene demonstrates that she dislikes social loafing because she believes that when working in a group, there is always going to be someone who is content to sit back and let others do the work.
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Answer:
High levels of sensitivity to stress
Explanation:
People who are highly sensitive to stress tend to get themselves worked up by things that may not be regarded as too much stress for some people. They get too anxious and exhibit high levels of social stress. People who are highly sensitive to stress worry too much about almost everything, always feel like they never meet their expectations, worry too much about what others say or feel about them, and overreact to normal personal mistakes. Paula in the example exhibits all these symptoms to probably come to a conclusion that she has high level of sensitivity to stress.