Kurt Lewin in 1940s, came up with his management model known as Lewin's Change Management Model. It involves three step process of Unfreeze, Change and Refreeze.
This first stage is to break down the existing status quo in the Unfreeze stage to realize that the next step, Change is necessary. The employees successfully adapt to the changes. The model then follows Refreeze, which means the employees embark to work with new methods.
The correct answer is ethnomethodology. Ethnomethodology is
being defined as a method in regards to sociological analysis by which it
likely examines how individuals are likely to use their everyday conversation
or gestures by means of having to construct a common sense in regards of the
view of the world.