If you find yourself in a situation that you think might be escalating, what should you avoid doing? A. Allow the person to expr
ess concern B. Apologize, if appropriate C. Let them know their issue is not part of your job D. Be defensive
2 answers:
B.Apologize, if appropriate is the best sensible answer.
Be defensive. It is okay to defend yourself however if a situation is escalating the best thing to do is ignore it and get out of that area
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