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3 years ago

13

__________ represents a proactive approach to satisfying customer needs that is based on gathering data about our customers to l

earn their needs and preferences and then providing products and services that satisfy customers.

1 answer:

Georgia [21]3 years ago

4 0

Customer driven quality

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What should you plan for first when creating a budget

alexira [117]

Answer:

CALCULATE EXPENSES

Your first order of business is finding out exactly how much you’re spending each month. Do this by consulting your bank statements, receipts and financial files. Because some expenses are intermittent, such as insurance payments, you’ll get the most accurate financial picture if you calculate an average for six months to a year. Add up everything you spent for the last six to 12 months and then divide by the amount of months, which will give you your average monthly expenses.

Remember that being thorough when you add up expenses is important in creating a realistic budget. A forgotten bill really throws a wrench into your savings plan. When calculating your expenses, also factor in unexpected bills, such as unplanned car repairs. A good rule of thumb is to add an extra 10 percent to 15 percent. So if you’ve determined that you spend $1,500 a month, add $150 to $225.

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3 years ago

The basic model of pure competition reviewed in this chapter finds that in the long run all firms in a purely competitive indust

Helen [10]

If all firms only earn a normal profit in the long run, firms will develop new products or lower-cost production methods because they can innovate and possibly earn an economic profit in the short run.

Explanation:

Competition involves constant efforts by companies and executives to do more than the loss (normal gains) of new goods or by improving ways to manufacture current products at lower prices. Therefore, if businesses can invent, they will achieve short-term economic advantage.

Economic benefit encourages entry, economic losses lead to exit and firms in a highly profitable market earn little economic income in a long-term equilibrium. In an industry where inflation does not change the costs of materials (a market with a constant cost), the long-term supply curve is a horizontal line.

7 0

2 years ago

There is conflict and distrust in the team. Glen, the team leader, doesn't think the team members are working enough. The team m

iogann1982 [59]

There is conflict and distrust in the team. Glen, the team leader, doesn't think the team members are working enough. The team members, on the other hand, don't think Glen trusts them to do their jobs. You want to resolve this conflict and make sure it doesn't happen again-<u>This can be achieved by using Conflict Management technique</u>

Explanation:

<u>Conflict in the workplace is inevitable and is a painful reality and is the major reason for poor productivity and frustration among the employees.If conflict is managed in a proper way it can lead to increase in employees productivity.The strategist that can be used are:-</u>

<u>1) Understand the situation. </u>

Understanding/listening both the side of the story before resolving the conflict is very important

<u>2) Acknowledge the problem. </u>

Acknowledging the frustration and concerns of the employees is an important step in resolving the conflict. what might seems to be a small problem to an employee may be a big problem for another person

<u> 3)Be patient while making decision. </u>

Information evaluation require time.Do not take any decision related to conflict management quickly,try to understand and resolve the situation.

<u>4)Avoid using coercion and intimidation. </u>

Emotional outbursts or coercing people may stop the problem temporarily, but do not fool yourself into thinking it is a long-term solution. Odds are the problem will resurface. At that point not only will you have the initial problem to deal with, but also the angry feelings that have festered below the surface during the interim.

<u>5) Focus on the problem, not the individual. </u>

Most people are known to be a “problematic individual” during their work but one must avoid their own pre-conceived notion or attitude about individuals and should focus on problem resolution.

<u>6) Establish guidelines. </u>

setting guidelines before the meeting

<u>7) Keep the communication open. </u>

Allow both the parties to keep their points on the conflict and then try to identify the real cause of conflict.

<u> 8. Act decisively. </u>

Communicating to all the parties involved, and reviewed all the circumstances, and then take your decision and act. Don’t leave the issue in limbo.

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3 years ago

All of Ameliorate Inc.'s sales are on account. 60% of the credit sales are collected in the month of sale, 30% in the month foll

Sidana [21]

Answer:

Total cash collection= $530,000

Explanation:

Giving the following information:

<u>Sales:</u>

February $500,000

March $400,000

April $600,000

60% of the credit sales are collected in the month of sale, 30% in the month following sale, and 10% in the second month following the sale.

<u>Cash collection April:</u>

Cash collection credit sales from April= (600,000*0.6)= 360,000

Cash collection credit sales from March= (400,000*0.3)= 120,000

Cash collection credit sales from February= (500,000*0.1)= 50,000

Total cash collection= $530,000

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2 years ago

Oscar owns a building that is destroyed in a hurricane. His adjusted basis in the building before the hurricane is $130,000. His

Alinara [238K]

Answer: $132,000

Explanation:

Oscar's new basis on the building will be the basis of the old building plus any additional investment he added.

This is the because there is no gain on the $140,000 he received because it was an Involuntary Conversion amount and he reinvested it into another building within a period of 2 years.

As there is no gain, the building will retain it's original basis but will add any amount outside the involuntary replacement cost of the building.

The Additional basis will be,

= Cost of building - Insurance

= 142,000 - 140,000

= $2,000

The Basis for the new building is,

= 130,000 + 2,000

= $132,000

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3 years ago