Explain to the caller this will take you a little bit to get the answer they need and ask if they want to hold or receive a call back.
Answer:
For exact reason like what happen to them, Because it can cause problems for people and make the child be placed in a different section then other kids and the child will then be labeled and most likely bullied for his problems
Explanation:
Sometimes it may not be accurate because it’s a recollection and not real evidence of what actually happened
