Answer:
The first thing should Keisha does is determine the purpose of the presentation.
Explanation:
If we are giving any presentation then firstly we should determine the purpose of our presentation.
There are typical reasons for giving any presentation such as:
- Alerting
- Persuading
- Inspiring
- Enjoyable
By clearly defining the purpose you need to capture the attention of your audience and maintain their interest thoroughly across the oral presentation. Three key elements in any oral presentation process include:
- Planning
- Writing
- Completion
Answer:
Peace is when people are able to resolve their conflicts without violence and can work together to improve the quality of their lives.
Answer:
Grace Hopper.
Explanation:
Grace Hopper was a US Naval Rear Admiral and an American computer scientist who was born on the 9th of December, 1906 in New York city, United States of America. She worked on the first commercial computer known as universal automatic computer (UNIVAC), after the second World War II.
In 1953 at the Remington Rand, Grace Hopper invented the first high-level programming language for UNIVAC 1 by using words and expressions.
Additionally, the high-level programming language known as FLOW-MATIC that she invented in 1953 paved the way for the development of common business-oriented language (COBOL).
Hence, Grace Hopper developed the first compiler and conducted work that led to the development of COBOL.
Answer:
Customer Relationship Management (CRM).
Explanation:
CRM is an acronym for customer relationship management and it typically involves the process of combining strategies, techniques, practices and technology so as to effectively and efficiently manage their customer data in order to improve and enhance customer satisfaction.
This ultimately implies that, these employees are saddled with the responsibility of ensuring the customer are satisfied and happy with their service at all times.
Marketing can be defined as the process of developing promotional techniques and sales strategies by a firm, so as to enhance the availability of goods and services to meet the needs of the end users or consumers through advertising and market research. It comprises of all the activities such as, identifying, anticipating set of medium and processes for creating, promoting, delivering, and exchanging goods and services that has value for customers.
Basically, CRM involves understanding customer needs, building and maintaining healthy long-term relationships with them, in order to add value or scale up your business.
Hence, customer relationship management (CRM) is one of the popular marketing strategy that is mainly based on the acquisition, enhancement, and retention of long-term relationships that add value for the organization and the customer.
