Question

The Director of the Health Information Services Department has determined that an in-service for department supervisors on improving productivity levels in their respective areas is needed. As an outcome of this in-service, the director would like the supervisors to understand that when setting productivity levels, a supervisor must
A. determine the productivity standards for each area and job function.

B. consider only quantity and not quality.

C. tailor any training needs to each individual employee to achieve the productivity levels.

D. direct training needs to the most efficient employee within the department in order to achieve the productivity levels.

Answer 1

Answer:

(A). Determine the productivity standards for each area and job function.

Explanation:

A Service Supervisor supervises, directs, and trains the service staff of a organization, they also investigate and settle concerns about the goods and services.

In-service training is a personal and professional training practice for workers to enhance their professional work performance, capacity, knowledge and motivation.

The Director of the Health Information Services Department determined an in-service for department supervisors on improving productivity levels in their respective areas is needed. As an outcome of this in-service, the director would like the supervisors to understand that when setting productivity levels, a supervisor must "Determine the productivity standards for each area and job function".

The in service training was aimed at teaching the supervisors the importance of setting productivity Levels, and what is expected from them.

Answer 2

Answer:

A. determine the productivity standards for each area and job function.

Explanation:

One of the key things when setting productivity levels is that the supervisor must determine the productivity standards for each area and job function. This is necessary because, a knowledge of the departments productivity standard will help set productivity level for that department. If the standard is high enough, the level is left as it is.