Question

Select the correct answers from the drop-down menus,

Answer 1

Answer:

Communication Skills

The workplace is busy with many conflicting priorities. When communicating with a coworker face-to-face,  be clear and get to the point.

it is important to  maintain eye contact.

When communicating with supervisors, it is recommended to  be more formal.

A good rule for communicating with anyone in the workplace is to  treat others as you want to be treated by them.

When communicating in writing, it is important to be focused, brief, and  factually accurate or correct.

Explanation:

Martin Kissey, a busy executive, does not have time for beating about the bush.  Therefore, it is important to communicate without wasting his time.  Time is very precious for him.  And courtesy demands that you do not waste this precious resource.

Oditexo likes to maintain eye to eye contact with the person she is conversing with because she has learned that it delivers a message about being honest.  It shows that she is not hiding a skeleton in her cupboard.  When you are dishonest, it is very difficult to maintain eye contact.  It shows on your face.

Jane's supervisors may be friendly with her.  But, Jane should not take it too seriously and allow informal mannerism to seep into communication with her supervisors.   She should maintain a formal decorum.  There is always time for everything.

I also understand that you want others to respect you and your time, and recognize that you have got your brief to take care of.  Show them the same respect and recognition, while communicating within your workplace.

Conciseness is important in all written communications.  Deliver the message succinctly without decorating the facts.  Others will appreciate you for doing this.  Do not allow verbosity to ruin your message.