Question

One receptionist posted an anonymous blog on the web that said, "i work in a five-star hotel, servicing the rich and famous. that being said, the people who come to the reception are not worth servicing sometimes. in fact, the guests can be idiots. i am often treated with no respect, and nobody listens to me until i threaten to call the security and put them in their place." clearly, if a receptionist is in a bad mood, it is going to influence her perceptions of guests, which will in turn influence her behavior. it is evident that the receptionist exhibits __________.​

Answer 1

I believe the answer is: ethical emotions

Ethical emotions refers to the negative emotions  (such as disgust or anger) that we experience every times we witness someone behaved unethically.
The basis for ethical emotions tend to be really subjective depending on the ethical/principle standard that held by that individual.<span />