Question

Brad proposed the purchase of a new Toshiba copier to his boss, Chin. Chin said that he has always used and liked Xerox copiers, but when he thinks about it later, he realizes he does not really feel strongly about the brand of copy machine used in the office. Chin should probably adopt a(n) ________ conflict-handling style when trying to resolve this matter with Brad.

Answer 1

Answer: Accommodating

Explanation: Every mode of conflict resolution comes with its own positives and negatives. The Thomas-Kilmann Conflict Mode identifies five conflict styles and provides guidelines or rules regarding when each is appropriate in a conflict situation. For the situation in the question above, Mr. Chin should apply the accommodating conflict handling style when trying to resolve matters with Brad. Accommodating describes when a person is cooperative, but not assertive wherein they try to satisfy the other person’s concerns (in this case Xerox copiers) at the expense of their own (the copiers currently used by the office). The result is to give in or yield which in turn promotes peace, collaboration, harmony, good-will and reciprocity.

Accommodating doesn't come without its drawbacks which is mostly felt by the person themselves giving in themselves.