Question

Jenna is interviewing to work at a doctor's office. During the interview process, the hiring manager had her come in and talk to some of the employees about the office's culture. All of the following things she learned relate to the office's culture EXCEPT
A) some of the employees formed an office bowling league.
B) the employees pride themselves on maintaining a clean, comfortable, and positive environment for their patients
C) the office has a business casual dress code
D) the doctors often chip in to buy the rest of the office lunch on Fridays
E) her job will consist of answering phones, checking patients in and out, and filing patient information.

Answer 1

Answer:

(E) Her job will consist of answering phones, checking patients in and out, and filing patient information.

Explanation:

Jenna cannot learn option E (her job will consist of answering phones, checking patients in and out, and filing patient information) as office culture, this is because option E talks about job role and not about office or workplace culture. And what is office culture? Office or workplace culture simply means the environment that the business creates for employees. Office culture plays a very crucial role in determining employees work satisfaction, relationships and progression. It is the mix of your organisation’s leadership, values, traditions, beliefs, interactions, behaviors and attitudes that contribute to the emotional and relational environment of your workplace. So option A to D speaks to an organisational work culture while option E speaks to job role.