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Nikolay [14]
3 years ago
13

Which of the following is a fundamental goal of CRM systems? a. To produce and deliver a product or service at the time the cust

omer wants it b. To lower the costs of maintaining inventory systems c. To manage and track customer interactions. d. To continuously improve the quality of products and processes
Business
1 answer:
frutty [35]3 years ago
5 0

Answer:

The correct answer is letter "C": To manage and track customer interactions.

Explanation:

Customer Relationship Management (CRM) is a managerial approach that uses Information Technology (IT) to store, analyze, and use customer information to find out trends in consumption and generate a better relationship with clients. CRM is a key component in the pursuit of engaging customers with a brand that allows corporations to maintain steady sales levels or increase it.

CRM allows sharing and maximizing the knowledge of clients to understand their needs and anticipate them.

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Select the correct answer. According to Maslow’s hierarchy of needs, which need consists of an individual striving for importanc
shutvik [7]

Answer:

According to Maslow's hierarchy of needs, self esteem consists of an individual striving for importance.

Explanation:

  • Maslow's hierarchy of needs suggests that people have various needs, and they must satisfy the basic needs before moving on to satisfy advanced needs.
  • There are five different levels of needs according to Maslow.
  • They are:
  1. Physiological needs-
  2. Security and safety needs
  3. Social needs
  4. Self esteem
  5. Self actualization
  • The lower four needs are deficiency needs that arise due to deprivation. Satisfying the physiological,social,security and esteem needs is important to feel content.
  • The highest level of need is growth need.They arise from the desire to grow as an individual.
4 0
3 years ago
terin, the chief human resources officer for a major financial services company, has met with each of her employees to set their
MArishka [77]

Given that Terin's employees have set their objectives in the company, the next thing that Terin expects from these employees would be to develop action plans.

Option D is the correct answer to this question. The action plans are sets of strategies that the employees have laid out that would help them to achieve their goals and objectives.

In order to do this, they have to make up lists of the things that they want to achieve in the firm and also list the strategies that they would employee to achieve them.

Read more on brainly.com/question/8374175?referrer=searchResults

3 0
2 years ago
In many countries entrepreneurs and other business leaders, eager to protect their property rights and ensure the dispassionate
denpristay [2]

Answer:

C) democratic reforms

Explanation:

One of the things I remember when I was a little kid was watching action movies with my father and many of them had a common hero, an American soldier or spy (and James Bond even though he is British), and a common enemy, the Soviet Union or some other communist country.

That was very in the late 80s and early 90s, and probably much earlier. The world was divided into two sides, the side that favored liberty and freedom (the US) and the communist evil nations.

In economic terms, communism and command economies meant that the government controlled most of a country's resources. This had a negative effect in that only politicians and their allies lived well and were rich, while the rest of the population was poor.

But then president Reagan and premier Gorbachev got together and decided that it was time for all the nonsense to stop, and the Berlin Wall fell, the Soviet Union split up and luckily for all (except James Bond and other heroes), communism ended.

The fall of communist led to democratic and capitalistic reforms.

6 0
2 years ago
"a branding strategy in which a firm uses a different brand for each of its products is called ____ branding."
Aleksandr-060686 [28]
<span>A branding strategy in which a firm uses a different brand for each of its products is called individual branding. With the use of this strategy, products from the same company are given a unique identity and name. This is especially useful when companies offer a wide range of products that cater different price markets. </span>
8 0
3 years ago
During a certain year, the consumer price index increased from 120 to 132 and the purchasing power of a persons bank account inc
Tatiana [17]
The answer is D.} the inflation rate was 12 percent.
4 0
2 years ago
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