Question

Managers at S-Mart routinely expect their employees to volunteer hours at the local veteran’s center. The organization supports this practice since it shows commitment, empathy, and compassion, all things that S-Mart endorses as part of its company mission. This represents the ________ aspect of organizational culture.
A. basic assumptions
B. espoused values
C. observable artifacts
D. rituals

Answer 1

Answer: B) espoused values

Explanation:

Espoused values are the principles and ethics that are conveyed by the managers on behalf of the company, firm or organization during public remarks,statements etc. It helps in developing the standards of company and expected values and ethics are maintained through this.

According to the question, S-mart is making the employee to represent the culture of espoused values in which they are showing commitment, pity and sympathy towards local veteran center on routinely basis to maintain their standards.

Other options are incorrect because assumptions, custom or artifacts that are noticeable is not shown by S-Mart company .Thus, the correct option is option(B).