Answer:
building expertise and technical competence
Explanation:
In the second quadrant of the credibility matrix are usually activities that are properly scheduled for long-term execution. Q2 is also known as the Golden Quadrant as it is the quadrant where most of the activities of high performing companies are located, so the leader in this quadrant must develop knowledge building and technical competence.
It is also considered the most desired quadrant, because besides involving knowledge building and technical competence, this quadrant has time to make decisions, since it is something planned, different from the first quadrant where we need quick and practical solutions that, most of the time, require some future rework because they are palliative, ie temporary, solutions.
