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Aneli [31]
3 years ago
14

A representative from AT&T called Dr. Michaels after he switched to its new U-verse telephone system. The firm wanted to mak

e certain he was satisfied and asked if he had any questions concerning his new service. This is an example of ________ call.
Business
1 answer:
Blizzard [7]3 years ago
5 0

Answer: follow up call

Explanation:

From the question, we are informed that a representative from AT&T called Dr. Michaels after he switched to its new U-verse telephone system and that the firm wanted to make certain he was satisfied and asked if he had any questions concerning his new service.

The above is a follow up call. A follow up call is a call that is made after a transaction has taken place or previous enquiry regarding a product has been made in order to know the latest about the product.

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A man earns Rs.450 in a month and spends 85% of his income.what does he save?
Advocard [28]
He saves Rs. 67.5 (take 450 times .85- since its a % and then subtract that from 450)
8 0
3 years ago
Fraud Investigators Inc. operates a fraud detection service. On March 31, 10 customers were billed for detection services totali
mr_godi [17]

Answer:

Fraud Investigators Inc.

1. Journal Entries:

March 31:  Debit Accounts Receivable $21,000

Credit Service Revenue $21,000

To record the rendering of service on account.

Oct. 31: Debit Allowance for Uncollectible Accounts $1,300

Credit Accounts Receivable $1,300

To write-off uncollectible accounts.

Dec. 15: Debit Accounts Receivable $760

Credit Allowance for Uncollectible Accounts $760

To reverse a previously written-off account.

Dec. 15: Debit Cash $760

Credit Accounts Receivable $760

To record the cash collected from the customer.

Dec. 31: Debit Bad Debts Expense $460

Credit Allowance for Uncollectible Accounts $460

To record bad debts expense for the year.

A) Debit Accounts Receivable $34,000

Credit Service Revenue $34,000

To record the rendering of service on account.

B) Debit Allowance for Uncollectible Accounts $1,950

Credit Accounts Receivable $1,950

To write off uncollectible accounts.

C1) Debit Accounts Receivable $810

Credit Allowance for Uncollectible Accounts $810

To reverse a previously written-off debt.

C2) Debit Cash $810

Credit Accounts Receivable $810

To record the receipt of cash from the customer.

D) Debit Bad Debts Expense $590

Credit Allowance for Uncollectible Accounts $590

To record bad debts expense for the year.

2. Transaction  Net Receivable  Net Sales   Income From Operation

        A                  +34,000           +34,000           +34,000

        B                  -1,950                 NE                   -1950

        C                  +/- 810                NE                    +810

        D                   NE                     NE                    -590

Explanation:

a) Data and Analysis:

March 31:  Accounts Receivable $21,000 Service Revenue $21,000

Oct. 31: Allowance for Uncollectible Accounts $1,300 Accounts Receivable $1,300

Dec. 15: Accounts Receivable $760 Allowance for Uncollectible Accounts $760

Dec. 15: Cash $760 Accounts Receivable $760

Dec. 31: Bad Debts Expense $460 Allowance for Uncollectible Accounts $460

A) Accounts Receivable $34,000 Service Revenue $34,000

B) Allowance for Uncollectible Accounts $1,950 Accounts Receivable $1,950

C1) Accounts Receivable $810 Allowance for Uncollectible Accounts $810

C2) Cash $810 Accounts Receivable $810

D) Bad Debts Expense $590 Allowance for Uncollectible Accounts $590

7 0
3 years ago
Universal Containers' contact center manager needs to measure the following metrics: - Agent productivity - Customer satisfactio
VLD [36.1K]

Answer: Average handle time

First contact resolution

Explanation:

Since the center manager needs to measure the productivity of the agent and the customer satisfaction, the report that should be recommended by a consultant would be the average handle time and the first contact resolution.

The average handle time shows the time taken for a transaction to be completed. This can be used to determine the productivity of agents. Also, first contact resolution can be used to determine customer satisfaction as it shows the number if queries that were successfully resolved.

8 0
3 years ago
Businesses can be classified into the following forms: a proprietorship, a partnership, a corporation, a limited liability compa
lozanna [386]

Answer:

Explanation:Answer:

Explanation: Characteristics of a proprietorship:

1. Owned by single individual

2. Less regulated Subject to unlimited liability

3. Has unlimited life Subject to lower income taxes

B.

Michael founded and operated a wedding planning agency, which specialized in celebrity weddings. When he died, his business was dissolved because there was no plan for control after his death. Sole proprietor

DDX Co. is a shipping company. Tyler owned 1,000 shares of DDX stock. He found better opportunities and sold his entire stake in DDX to another investor. Limited liability company.

Jackson and his friend Shirley run a carpet cleaning business. They distribute the profits proportionately and file their individual taxes. Partnership

Tyler, Jackson, and Jose own an accounting firm in San Francisco. All share in the profits of the firm proportionately and file taxes at an individual level. According to their agreement, none of the owners will be held personally liable for the accounting firm's debt. Limited partnership

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6 0
3 years ago
Opponents of rehabilitation efforts in penal institutions get support for their position by pointing to Martinson's study, which
Damm [24]
B. people who are "rehabilitated" still commit crimes once released from prison.
6 0
3 years ago
Read 2 more answers
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