Answer:
The correct answer is letter "C": To manage and track customer interactions.
Explanation:
Customer Relationship Management (CRM) is a managerial approach that uses Information Technology (IT) to store, analyze, and use customer information to find out trends in consumption and generate a better relationship with clients. CRM is a key component in the pursuit of engaging customers with a brand that allows corporations to maintain steady sales levels or increase it.
CRM allows sharing and maximizing the knowledge of clients to understand their needs and anticipate them.
Investors can receive compounding returns by investing their earnings back into their original investment. For example, if they earn $10 from a stock they invested in, they would place that $10 back into the stock that earned them that money.
It indicates signs of inflation in the economy
Answer:
A) define the goals. (part of define the problem)
Explanation:
The 5 stages of the Six Sigma process (DMAIC) are:
- <u>D</u>efine the problem: involves defining the problem statement ⇒ the reasons for creating or improving the process ⇒ define the goals of the process ⇒ establish a timeline ⇒ determine the scope of the project ⇒ choose the team that will be in charge of carrying out the project.
- <u>M</u>easure or quantify the problem.
- <u>A</u>nalyze and identify the cause of the problem.
- <u>I</u>mprove by solving the root cause of the problem and verify the improvement.
- <u>C</u>ontrol the improvements and pursue perfection.
Answer:
The correct answer is letter "C": An executive attends a trade show solely to obtain a competitor's brochures, listen to sales pitches, and ask questions about the competitor's products.
Explanation:
Competitive intelligence refers to the steps companies take to obtain information about their surrounding environment and competitors. If the attempt is to conduct competitive intelligence ethically and legal, top executives in charge should obtain as much information as possible from a <em>legitimate source</em> with the limitations that could imply <em>without compromising the company</em> in business not inherent to its operations.
